What do our customers say?
30 Day Returns
We have a genuine love for the pieces we curate at Holloway York, and we believe you will feel the same the moment they arrive.
But if something is not quite what you expected, you can return your order within 30 days, no questions asked. We will make the process simple and guide you every step of the way.
Our goal is to make shopping feel effortless
and returning an item feel just as easy.
Celebrating 25 Years
Celebrating 25 years, Holloway York is a family-run boutique founded by Peter and Elizabeth Holloway in 2000. What began as a small shop has grown into a place where timeless British style, quality and comfort come together under one roof.
We take pride in curating collections that feel personal and enduring. Every piece is chosen with care and an appreciation for materials, fit and character. Our focus is simple: clothing that feels effortless, refined and genuinely enjoyable to wear.
Whether you visit us in person or shop online, we hope you feel the warmth, tradition and attention to detail that define who we are as a family business.
Thank you for supporting us and for being part of our story.
Combine for 10% EXTRA
FAQs
We always do our best to process orders as quickly as possible, even during our busy anniversary sale. In most cases your order will be prepared sooner, but processing can take up to one to three days. Delivery may vary, though most parcels arrive earlier, it can take up to five to seven working days depending on your location and local postal services. Once your order has been dispatched, you will receive your tracking number.
Yes, of course. You have 30 days to return or exchange your purchased item. Simply fill in the return form available on our website and we will process your request promptly. We offer a smooth and hassle free refund or exchange service.
You can contact us at info@holloway-york.com and we usually reply within one hour.
Our customer service is available at the following times:
Monday to Friday: 09:00 to 17:00
Saturday: 10:00 to 17:00
Sunday: Closed
We are very sorry if something went wrong! Please contact us within 7 days of receiving your order. Our customer service team will resolve the issue and send you a free replacement or refund your money.
Each product has a size chart. If you have any questions, please contact us: we will be happy to help you find the perfect size.

